Our Tenant Services

Empowering renters to claim their rights and stay housed.

About our services work

The Canadian Centre for Housing Rights (CCHR) provides free, individualized services to renters in Ontario who are facing challenges in their housing. 


We offer the following two service programs.

Tenant service program:

Housing Stabilization

Our caseworkers work to empower renters by:

  • Providing legal information and resources – including self-advocacy guides – to help them address discrimination in their home.
  • Negotiating on their behalf with property owners and managers in situations of housing discrimination to help them obtain, keep and enjoy their housing.

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Tenant service program:

Legal Services

Our lawyers provide legal advice and/or representation for renters in Toronto who need support with:


Contact us

We provide free, individualized services to renters in Ontario who are facing challenges in their housing.

Please complete the form below to let us know about your issue.  


Or you can reach us by phone or email:


Hours of operation:

Phone lines:

  • Monday to Thursday: 9:30 am – 5:00 pm
  • Friday: 9:30 am – 1:00 pm

Live chat:

  • Friday: 1:00 – 5:00 pm

We are able to meet at other times by appointment.
We are closed on all weekends and statutory holidays.


Learn about Ontario housing law, tenants’ rights and landlord responsibilities

Get the latest updates about the right to housing in Canada