Human rights and rental housing: A practical guide for service providers

March 16, 2015

This guide for service providers was developed by the Canadian Centre for Housing Rights (CCHR) when we were known as the Centre for Equality Rights in Accommodation (CERA), in partnership with the Metis Nation of Ontario and the Law Foundation of Ontario.

The 25-page guide is designed to help service providers assist their clients assert and enforce their legal rights in the Ontario housing market. The majority of the guide pertains to applications of the Ontario Human Rights Code to housing, but you will also find information about other relevant legislation including the Residential Tenancies Act (RTA) and Housing Services Act (HSA) where applicable. In the following pages you will find useful legal information, access to supports and effective strategies to help you empower your clients, and assist in facilitating their access to stable and adequate housing.

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