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FOR IMMEDIATE RELEASE   
Canadian Centre for Housing Rights welcomes new Executive Director   

TORONTO, ON (July 14, 2026) – The Board of Directors of the Canadian Centre for Housing Rights (CCHR) is pleased to announce the appointment of Jordan Gray as the organization’s new Executive Director. Jordan will officially join CCHR on July 27, 2026.   

Jordan brings 15 years of community‑based advocacy, policy development, and strategic leadership, shaped by work at every level of government in Canada as well as meaningful leadership roles across the nonprofit and charitable sector. Over the past decade, he has built a progressive leadership career in housing and Indigenous relations within the federal government. 

Jordan joins CCHR from Indigenous Services Canada, where he led national operations for the First Nations On‑Reserve Housing Program. He also oversaw government backed securities and advanced blended financing solutions to build, renovate, and purchase social housing across more than 600 First Nations communities. His leadership modernized funding systems, strengthened accountability, and advanced approaches grounded in Indigenous self determination and measurable, rights based outcomes. He has previously held leadership roles with Crown-Indigenous Relations and Northern Affairs Canada and Global Affairs Canada.

In addition to his government experience, Jordan is also a demonstrated not-for-profit leader and champion for the charitable sector. He serves on the Boards of Imagine Canada and Indigenous Youth Roots, where he has helped strengthen governance and organizational stability. Across his career, Jordan has built deep experience in intergovernmental collaboration, working with municipal, provincial, federal, and Indigenous governments to advance rights‑based housing outcomes and strengthen community‑focused systems. 

“On behalf of the Board, we are pleased to welcome Jordan Gray as CCHR’s next Executive Director. Jordan brings strong public policy experience, deep knowledge of housing systems, and a clear commitment to advancing the right to housing. We are confident that he will bring thoughtful, steady, and ambitious leadership to CCHR as the organization continues its important work across Canada.”

Jack De Klerk and Scott Stirrett, Co-chairs, CCHR Board of Directors

As Canada’s leading organization advancing the right to housing, CCHR continues to work alongside renters, communities, governments, and partners to promote housing as a human right through education, advocacy, legal services, and policy reform.  

“For nearly 40 years, the Canadian Centre for Housing Rights has advanced the right to safe, affordable, and accessible housing. I have long admired this front‑line organization’s unwavering commitment to protecting and advancing the equality of equity‑deserving groups, including women, newcomers, seniors, Indigenous communities, and youth. I am honoured to join CCHR and work alongside its dedicated staff, Board, partners, and supporters. Together, we will continue to confront Canada’s national housing crisis leveraging rights-based advocacy to advance housing justice for all.”  

Jordan Gray, Executive Director, CCHR 

Under Jordan’s leadership, the organization looks forward to building on this work and advancing its strategic priorities.   

The Board would also like to extend its sincere thanks to Mathieu Pierre Dagonas, who has served as Acting Executive Director during this leadership transition. His steady leadership, commitment to the organization, and support for staff have helped ensure continuity while the Board conducted its search for a permanent Executive Director.  

“We are deeply grateful to Mathieu Pierre Dagonas for his leadership as Acting Executive Director over the past year. During a period of transition, Mat provided stability, focus, and care for the organization, its staff, and the communities CCHR serves. His commitment has strengthened CCHR and positioned the organization well for its next chapter.” 

Jack De Klerk and Scott Stirrett, Co-chairs, CCHR Board of Directors

The Board looks forward to welcoming Jordan on July 27 and working together to advance the right to housing for everyone in Canada.   

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About the Canadian Centre for Housing Rights   

The Canadian Centre for Housing Rights (CCHR) is Canada’s leading organization advancing the right to housing. Through education, legal services, policy advocacy, research, and strategic partnerships, CCHR works to ensure that everyone can access safe, adequate, and affordable housing without discrimination. By working alongside renters, communities, governments, housing providers, and service organizations across Canada, CCHR helps build a housing system that upholds housing as a human right.   

For more information

Sharon Ferdinands   
Communications Specialist   
Canadian Centre for Housing Rights   

Email: media@housingrightscanada.com     

Evictions can push people into housing instability, homelessness and poverty. Yet across Canada, eviction is often treated as an inevitable outcome rather than a last resort.

A new publication by Balanced Supply of Housing, Evictions in Canada: The Impact of Evictions on Security of Tenure and the Right to Housing, brings together researchers from across the country to examine the growing impact of evictions on renters and communities.

The collection explores:

  • The relationship between evictions and the right to housing
  • The lived experiences of people facing eviction
  • Eviction decision-making and tenant protections
  • Above-guideline rent increases and financialization
  • Eviction trends in the Greater Toronto Area and Metro Vancouver
  • Policy recommendations to strengthen security of tenure across Canada

Among the contributors is CCHR’s Director of Policy, Research & Law Reform, Margaret Flynn, who co-authored Chapter 3 with Sarah Buhler: Evictions as a First Resort? Proportionality and Discretion in Saskatchewan Eviction Decisions.

The chapter examines 1,906 Saskatchewan eviction cases involving rental arrears and found that eviction was ordered in 99.27% of cases. The research raises important questions about whether existing legal protections are being meaningfully applied and whether sufficient consideration is being given to alternatives that could help renters remain housed.

At a time when governments across Canada are grappling with housing affordability and rising homelessness, this publication offers important evidence on the role eviction plays in housing instability and what can be done to better protect renters.

On June 17 and 18, the Canadian Centre for Housing Rights (CCHR), in partnership with Community Legal Education Ontario (CLEO), co-hosted a two-day virtual Housing Law Conference that brought together more than 1,000 housing professionals, advocates, legal practitioners, and community service providers from across Ontario.

The conference addressed the growing demand for accessible and practical legal education on housing rights. Through engaging plenary sessions and interactive workshops, participants deepened their understanding of key topics, including tenant rights, the Residential Tenancies Act (RTA), Landlord and Tenant Board (LTB) processes, human rights, and emerging legal and policy issues affecting renters across the province.

CCHR played a key role in planning and delivering the conference. Ayesha Adamjee, Manager of Education and Community Initiatives, and Brightson Okenwa, Senior Legal Education Specialist, served on the conference planning committee, helping to develop a program that reflected the realities faced by tenants and the professionals who support them.

Ayesha moderated the opening plenary, Tenant Rights 101 and Residential Tenancies Act Coverage, providing participants with a strong foundation in Ontario’s residential tenancy laws. On the second day, Brightson moderated the plenary panel, Compassion Fatigue and Vicarious Trauma, which explored the emotional impact of frontline housing advocacy and highlighted strategies for supporting the well-being and resilience of professionals working in the sector.

Later that day, Ayesha and Brightson co-facilitated the session on Remedies at the Landlord and Tenant Board and Beyond, sharing practical guidance on the legal remedies available to tenants and discussing strategies for advancing housing rights through the LTB.

The conference also showcased the expertise of CCHR’s Legal Services team. Julie Matheson, Lawyer, presented on Gender-Based Violence and Housing, examining the intersection of housing insecurity and gender-based violence and the legal protections available to survivors. Ademofe Oye-Adeniran, Legal Services Team Lead, as a speaker, led a session on The Landlord and Tenant Board Process, providing participants with practical guidance on filing applications, navigating hearings, and understanding the tribunal process.

The response from participants was overwhelmingly positive. CLEO reported nearly 990 unique online attendees, with many organizations participating as teams, bringing total attendance to well over 1,000 participants.

The conference demonstrated the strength of collaboration in advancing housing justice. By bringing together legal experts, advocates, and community organizations, CCHR and CLEO created an engaging learning environment that strengthened knowledge, fostered collaboration, and reinforced a shared commitment to protecting the right to housing.

CCHR extends its sincere thanks to CLEO, the conference planning committee, the speakers, moderators, and everyone who participated in making the conference a success. We look forward to continuing our partnership to expand access to housing rights education and support those working every day to advance the right to adequate housing.

Approximately 8 million people in Canada live with one or more disabilities that limit their daily activities. Yet accessible housing remains out of reach for far too many people.

Together, the Canadian Centre for Housing Rights (CCHR) and Sunnybrook Research Institute have prepared a submission to the National Housing Council Review Panel examining the lack of accessible housing in Canada. The submission calls for improved accessibility standards and regulations, better programming and accountability, and accommodation policies that support people in securing and maintaining homes that meet their needs.

We are inviting individuals and organizations to add their voice in support of these recommendations. By endorsing the submission, you can help strengthen the call for action and demonstrate broad support for accessible, inclusive housing across Canada.

Endorsements will be accepted until Friday, June 19 at 5:00 p.m. ET.

Joint statement demands accountability, federal infrastructure, and binding commitments to make human rights real for everyone in Canada.

Regina (May 21, 2026) — As federal, provincial, and territorial representatives gather at the Forum of Ministers on Human Rights this week, the newly-formed Civil Society Forum for Human Rights in Canada is calling on governments to take immediate and concrete action on human rights implementation.  

The Civil Society Forum delivered their statement to the Honourable Minister Marc Miller, responsible for human rights implementation at the federal level, the Honourable Minister Rebecca Alty, and the Honourable Rob Oliphant, along with Attorneys Generals from several provinces and territories — stressing the statement’s importance as a guidepost for human rights implementation at all levels of government.

“The timing of this Ministers’ Forum is critical. People across Canada are facing violence, discrimination, homelessness, environmental harm, and persistent inequality,” says Zoë Craig-Sparrow, Vice-President of Justice for Girls. “Canada participates in international review processes and receives recommendations, but domestically there is no implementation framework and no clear accountability mechanism. For Indigenous, racialized, migrant, low-income, women and gender-diverse persons, and disabled communities, these failures have life-and-death consequences.”

“Human rights cannot remain as simply words on paper. We need to close the gap between promises and action,” says Michèle Biss, Executive Director at the National Right to Housing Network. “When human rights go unimplemented, it shapes everything — people are excluded from decisions that affect them, and governments use narrow interpretations of their obligations in court to avoid accountability under the Charter. Governments at every level must step up to protect and save lives.”

Six Demands for Immediate Action

The Civil Society Forum is calling on governments to act on six priorities:

  1. Transparent and accountable Ministers’ Forum — Establish a public mandate, clear decision-making processes, and a follow-up mechanism to track implementation commitments.
  2. A legislated national human rights implementation framework — Develop a legal framework, with civil society input, to translate Canada’s domestic and international human rights obligations into lived reality no later than December 2027.
  3. A federal Department of Human Rights — Create a dedicated central body, working in coordination with the Departments of Intergovernmental Affairs and Justice, to champion human rights implementation and ensure cohesion across all levels of government.
  4. Economic, social, and cultural rights as binding legal obligations — Affirm these rights are justiciable and align legislation, budgeting, and policy accordingly — including ratification of the American Convention on Human Rights and the Optional Protocol of the International Covenant on Economic, Social and Cultural Rights, ahead of Canada’s UN review in early 2027.
  5. A formal role for municipalities — Formalize local governments’ participation in human rights forums and implementation processes, given their frontline role in delivering programs that engage these rights.
  6. Stable, ongoing funding for civil society engagement — Establish a civil society engagement fund, with contributions from each Forum member, to support treaty reporting, monitoring, and implementation work.

“As governments around the world openly challenge human rights, Canada has both the opportunity and the responsibility to demonstrate a different and more productive path forward, both in its interactions with other nations and through meaningful implementation at home,” says DJ Larkin, Executive Director of the Canadian Drug Policy Coalition.

 “We are united in our shared belief that all human rights are indivisible, interdependent, and interrelated,” says Meghan Doherty, Director of Global Policy and Advocacy at Action Canada for Sexual Health and Rights. “And that systemic changes to Canada’s human rights infrastructure are necessary for the realization of any and all of our human rights.”

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About the Civil Society Forum for Human Rights in Canada

The Civil Society Forum for Human Rights in Canada is a group of civil society organizations, advocates, and academics united around a shared vision: a Canada where human rights are not merely aspirational, but legally binding, fully funded, and felt in the daily lives of every person in this country.

Signatories

  • Action Canada for Sexual Health and Rights
  • Alex Neve, Professor of International Human Rights Law, University of Ottawa
  • Amnesty International Canadian Section (English-speaking)
  • Atlantic Human Rights Centre, St Thomas University
  • Canadian Centre for Housing Rights
  • Canadian Coalition for the Rights of Children
  • Canadian Drug Policy Coalition/Coalition canadienne des politiques sur les drogues
  • Canadian Feminist Alliance for International Action
  • Charter Committee on Poverty Issues
  • Colour of Poverty – Colour of Change
  • Human Rights Research and Education Centre, University of Ottawa
  • John Humphrey Centre for Peace and Human Rights
  • Justice for Girls
  • Maytree
  • Mining Watch Canada
  • National Right to Housing Network
  • Righting Relations Canada
  • Sandra Wisner, Director, International Human Rights Program, The Henry N.R. Jackman
  • Faculty of Law, University of Toronto
  • Social Rights Advocacy Centre
  • South Asian Legal Clinic of Ontario
  • The Canadian Association of Elizabeth Fry Societies
  • The Helix Foundation for Children and Youth

Backgrounder:

Despite being a signatory to numerous international human rights treaties, Canada has no formal infrastructure to implement recommendations from United Nations human rights bodies. This means that when the UN identifies gaps in Canada’s human rights record — on housing, health care, Indigenous rights, and more — there is no legal obligation, dedicated institution, or funded mechanism to act on them. The result is a persistent gap between the rights Canada promises and the reality people experience.

For more information, please contact:

Jessica Tan
Communications Lead
National Right to Housing Network

Email: jessica@housingrights.ca
Phone: 613-621-4575

5 Questions for Change is a monthly feature that brings you insights from the people at CCHR working on the frontlines every day to advance the right to housing. 

This month, we are talking to Ayesha Adamjee, Manager of Education and Community Initiatives


1. What are two issues you see renters struggling with most right now?

Security of tenure is the first big issue I see tenants struggling with. I see so many tenants who live in constant fear of eviction, or who have been evicted, often multiple times. In many cases, tenants have done nothing to warrant an eviction. Rather landlords would like to increase the profit from their investment and will file evictions for own use or extensive renovations. 

I’m also seeing more and more tenants who are exempt from the Residential Tenancies Act (RTA). This is usually when tenants share a kitchen or a bathroom with their landlord. I’ve had a few cases now where the landlord will learn about this exemption and make the unit look like it’s RTA-exempt. 

2. What are the most common questions or myths you hear from renters and service providers? 

The most common myth I see by far is that all lease clauses are valid. For example, many leases will include a clause that says that tenants are responsible for maintenance, or for putting a certain amount of money towards maintenance. I’ve seen leases that require tenants to move out at the end of the lease term, that says they’re not allowed guests or pets, and it’s important for tenants to know that you can’t “contract out” of your rights. This means that if your lease has a clause that conflicts with the law, it is invalid and unenforceable.  

3. What is one resource, either from CCHR or other sources, you find yourself referring people to most often – and why? 

I almost always have the Steps to Justice resources and guided pathways open. They are absolutely invaluable in helping tenants understand and enforce their rights. In today’s housing crisis, where most legal professionals are prioritizing evictions, the guided pathways are especially useful in making tenant applications accessible to tenants who can’t afford to hire a legal representative. 

4. If you could offer one piece of advice to renters across the country, what would it be? 

Learn about your rights and share them with your community! So many landlords exploit tenants who don’t know their legal rights, or who are isolated from their communities. Since they control your housing, landlords are in a position of power over you. Knowledge is power and you are always going to be stronger together. My best advice is to get as organized and as educated as possible. 

5. What drives you to do the work you do at CCHR? 

We’ve all said that housing is a human right, and that everyone needs a safe place to call home. But housing for me goes so far beyond just someone’s home. Everything in a person’s life is completely dependent upon the adequacy of your housing. It’s impossible to be happy and healthy without a safe and well-maintained house. You can’t be expected to maintain a job if you don’t have a place to go home to at the end of the day.  When your rent is too expensive, it’s hard to afford groceries, gas or leisure activities. Without adequate and affordable housing, a person’s whole life falls apart. So to me, there is nothing more important than helping our community stay safely and securely housed. 

Note: The information provided in this message is legal information only. It is not legal advice and is not a substitute for legal advice. If you require legal advice, please contact CCHR’s Legal Services team, a lawyer, or your local community Legal Aid clinic.


5 Questions for Change is a monthly feature that brings you insights from the people at CCHR working on the frontlines every day to advance the right to housing. 

This month, we are talking to Victoria Wan, a Lawyer from our Client Services team.


1. What are two issues you see renters struggling with most right now?

The two most common issues I see right now are Above Guideline Increase (AGI) applications and maintenance issues. I talk to tenants in Toronto due to our legal services program, but I know these two issues are common throughout Ontario.

AGI applications are based on circumstances where a landlord can apply to the Landlord and Tenant Board (LTB) to raise the rent above the guideline amount. Each year, the Ontario government sets a “rent increase guideline”, which is the percentage that a landlord is allowed to increase the rent for rent-controlled units. Rent-controlled units are defined by the Residential Tenancies Act.

Maintenance issues within the rental unit or in the building are very common as well, especially for older buildings in Toronto and in Ontario. Always document and write to your landlord when you have a complaint about a maintenance issue. If the landlord is not responding, contact the Property Standards for your municipality, which is usually the phone number 311.

2. Is there a recent case or experience that stayed with you and what did it reveal about renters’ realities? 

In our current economic reality, an extreme rent increase is very difficult for renters. As I mentioned above regarding rent-controlled units, there are more and more rental units that do not have rent control. Rental units that are not rent controlled include new buildings, additions to existing buildings, and most new basement apartments that are occupied for the first time for residential purposes after November 15, 2018.

I worked on a case that involved an extremely high rent increase of $600 in one year, on top of a current monthly rent of $3,000. Because the rental home was newly constructed and rented for the first time around 2021, the landlord is legally permitted to increase the rent to any amount. Despite attempts to negotiate with the landlord, the landlord was not willing to permit a lower increase amount.

The problem is with the rent decontrol laws set by the Ontario government in 2018. If you disagree with these rent decontrol laws, talk to your Ontario Member of Provincial Parliament.

3. When you represent tenants at the LTB, what’s the most common misconception you encounter- either from renters or landlords? 

When I represent tenants at the Landlord and Tenant Board, a common misconception that I see from landlords or their representatives are that tenants are trying to be “annoying” to landlords and their representatives. Standing up for your legal rights as a tenant is not “annoying.” Being able to know and enforce your tenant rights is part of advancing the human right to housing in Canada. We live in a real world, where there are real human beings and families struggle to pay rent and afford food for themselves and their family. Learn more about CCHR’s work on the right to housing in Canada here.

4. If you could offer one piece of advice to renters across the country, what would it be? 

Learn your rights as a tenant in your province. Seek free legal advice on tenant rights where you can get it. Read the municipal and provincial websites with the summaries on your rights as a tenant. CCHR has a resource for renters facing eviction for each province and territory in Canada here: Resources for renters facing eviction – Canadian Centre for Housing Rights.

If you are lucky to have secure and safe housing, try to support other tenants who are facing difficult challenges.

5. What drives you to do the work you do at CCHR? 

I really do admire and appreciate my coworkers at CCHR, and I am inspired by the work they do to advance good housing policies and recommendations at every level of government. I am also driven by supporting affordable housing, and learning and working to find better solutions for renters in Ontario, and across the country. I hope to help in advancing the work for every Canadian to know that housing is a human right recognized by the United Nations.

Note: The information provided in this message is legal information only. It is not legal advice and is not a substitute for legal advice. If you require legal advice, please contact CCHR’s Legal Services team, a lawyer, or your local community Legal Aid clinic.


5 Questions for Change is a monthly feature that brings you insights from the people at CCHR working on the frontlines every day to advance the right to housing. 

This month, we are talking to Rose Vandermeer, Senior Engagement and Education Advisor.

  1. What are two issues you see renters struggling with most right now?

    Beyond affordability, many renters are living in poorly maintained buildings with repair issues that go unresolved. At the same time, the legal system does not work well for tenants experiencing maintenance issues, with limited access to legal help, weak by-law enforcement, and long delays at the Landlord & Tenant Board for tenant applications. 

    2. What are the most common questions or myths you hear from renters and service providers? 

    A common misunderstanding is that tenants think they have to sign an agreement to end their tenancy (an N11) because the landlord tells them to. These forms are voluntary and should only be signed if the tenant actually wants to move out. Many tenants assume landlords or their agents are legal experts, but it’s important for tenants to understand their own rights and get legal advice before signing anything.  

    3. What is one resource, either from CCHR or other sources, you find yourself referring people to most often – and why? 

    Local legal clinics.
    Many people don’t realize that there is free legal help available for tenants throughout Ontario. Most of their services are for low-income people but usually any tenant can get legal information and that can really help in understanding and enforcing their rights!

    4. If you could offer one piece of advice to renters across the country, what would it be? 

    If you can afford your current place, try your best not to move. Truly affordable rentals are disappearing fast, and finding another one can be extremely difficult. If your landlord tells you that you have to leave, get free legal advice before you do anything. 

    5. What drives you to do the work you do at CCHR? 

    I do this work because the stakes are incredibly high for renters. Most tenants have far fewer resources than landlords to enforce their rights, yet everyone needs a safe, stable home they can rely on. This is a human right. For landlords, housing is often an investment; for tenants, it is their lives. When things go wrong, tenants don’t just risk money, they can lose their homes, neighbourhoods, schools, support networks, and community. If we are going to let private capital supply housing, then we must also have people who stand up to capital in defence of human rights.


On November 24, 2025, Bill 60 was passed in Ontario, changing 16 laws, including the Residential Tenancies Act (RTA). The changes made to the RTA apply only to applications made after Bill 60 comes into force. As of December 18, 2025, the changes to the RTA were not yet in effect.


The following highlights some, but not all, of the expected changes under Bill 60.

When your landlord claims you owe rent, there is a “grace period” of 14 days during which a landlord cannot file to evict you. Under Bill 60, it is shortened to 7 days. This means that if your landlord gives you an N4 form for non-payment of rent, you have only 7 days to pay before an eviction application can be filed with the Landlord and Tenant Board (LTB).

During your eviction hearing for unpaid rent, you can raise issues that you could have included in your own application to the LTB, such as if your landlord has failed to do maintenance. However, under Bill 60, you must pay 50% of the money your landlord claims you owe before the hearing to be allowed to raise these issues.

When you or your landlord disagree with an LTB order, you have 30 days to request that the LTB review their decision. Under Bill 60, requests to review must be submitted within 15 days of the decision or order. However, if the LTB considers it “just and appropriate in the circumstances to extend the time to request the review,” the LTB still has the power to give more time.

If your landlord gave you an N12 notice because they or their family need the unit to live in, they had to pay you one month’s rent as compensation, regardless of how much notice they gave. Under Bill 60, if the termination date on the N12 notice is at least 120 days after the notice is given, your landlord does not have to pay this compensation.


While other changes may come in the future, importantly, the following two protections still apply:

Your rent can only be increased once every 12 months with 90 days’ notice. For properties first occupied before November 15, 2018, your landlord is not allowed to increase the rent more than the province’s annual guideline amount unless they apply for an Above the Guideline Increase.

Tenancies still automatically continue month to month once the initial lease period ends. This means once the lease period ends, you are not required to move out or renew the lease, and your original lease terms continue.


For more information about your rights under Bill 60, please contact our tenant services team.

5 Questions for Change is a monthly feature that brings you insights from the people at CCHR working on the frontlines every day to advance the right to housing. 

This month, we are talking to Julie Matheson, a Lawyer from our Client Services team.

  1. What are two issues you see renters struggling with most right now?

    Many renters are concerned about the impact of Bill 60 on their rights as a tenant; the changes it will bring are largely geared towards tenants who have fallen into arrears, which is a position no one expects to be in, but is a very real threat for many people in this affordability crisis. Knowing that a landlord will be able to file for eviction just seven days after your rent is late is a very scary position when costs are rising and wages and benefits are not keeping up. 

    Similarly, Above Guideline Increases, or AGIs, are another threat to tenants being able to afford their rent, as the law permits landlords to pass on the cost of certain “capital expenditures” to tenants in rent-controlled buildings. This can feel very unfair to tenants, as they are already paying their rent, and the landlord is legally obligated to maintain their buildings. But with AGIs, landlords can get permission to raise the rent up to 9% over three years – on top of the guideline rent increase – which adds up quickly and drives rent prices up. 

    2. Is there a recent case or experience that stayed with you and what did it reveal about renters’ realities?  

    The Landlord and Tenant Board only has jurisdiction over tenancies that are protected by the Residential Tenancies Act – unfortunately, this category excludes some of the more vulnerable renters. A few different cases in recent months have involved situations where it was unclear whether the Act applied, or where the Landlord unfairly claimed it did not. This can be a complicated legal issue that needs to be determined by the Board based on the specific facts, but many renters unfortunately take their landlord’s claim that they are not a tenant as a fact without getting legal advice. If your landlord takes actions like moving in after you’ve already signed a lease; claiming to live with you while also living somewhere else; or starting to share the kitchen or bathroom with you when they never have before – get legal advice ASAP! 

    3. When you represent tenants at the LTB, what’s the most common misconception you encounter- either from renters or landlords? 

    I often see both landlords and tenants assuming that they can contract out of their rights under the RTA. But even if it’s in your lease, if a clause isn’t lawful – then it isn’t binding. Things like extra charges for roommates, illegal rent increases on rent-controlled units, pet prohibitions, or requirements that Tenants pay a fee for maintenance/repairs are not binding even if the parties sign a lease agreement that includes them. It’s always a good idea to seek legal advice before signing a lease that has clauses that aren’t legally allowed, or that otherwise makes you uncomfortable – but even if you have already signed it, it isn’t too late to get legal advice. It is still possible to fight back against many unfair rules, because the law is clear that you cannot sign away your rights. 

    4. If you could offer one piece of advice to renters across the country, what would it be? 

    Document everything! And don’t wait until everything has gone wrong; even if everything is going well, it doesn’t hurt to keep a record of communications with your landlord about anything regarding your home. Consider keeping a running Google doc of dates, times, events, and even put in screenshots of any emails and texts as you go – if you need to organize evidence for a hearing later on, you’ll be in a much better position. If you think you might have to take legal action, get legal advice early to help narrow down what kind of evidence you should be gathering, and any other steps you can take to set yourself up for the best possible outcome.  

    5. What drives you to do the work you do at CCHR? 

    Housing is a human right, and working at an organization that truly practices that approach to housing is deeply rewarding. The law guarantees many rights to tenants, but the reality is that they are sometimes difficult to enforce. Having the ability to empower tenants with the information and advice that will help them be treated fairly is a responsibility and privilege that I greatly value. While not all cases can be winning cases, helping someone make sure that they have the best chance possible of keeping their tenancy or making sure their landlord follows the law is what motivates me to keep doing this work. 


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